Frequently Asked Questions
Everything you need to know about Tech21 Ltd electronics and services.
What is the warranty period for Tech21 Ltd products?
All our electronic devices come with a standard 12-month manufacturer warranty covering hardware defects. Extended warranty plans are available for purchase at checkout.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days for most metropolitan areas.
What is your return policy for opened electronics?
We accept returns within 30 days of purchase. If the item has been opened, it must be returned with all original packaging and accessories. A restocking fee may apply to items that are not in like-new condition.
Are your products compatible with international voltage standards?
Most of our chargers and power adapters are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting support before using them abroad.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna and Affirm for eligible purchases.
Do you provide technical support for setup and installation?
Yes, Tech21 Ltd provides complimentary remote technical support for the first 90 days. You can reach our specialists via live chat or by scheduling a callback through our support portal.